Digital River is bankrupt – Update 1+2+3

What had been looming for some time has now come to pass: Our reseller, Digital River GmbH, and Digital River Holding GmbH have filed for insolvency.
First of all, this means that our customers are currently unable to purchase new licenses or maintenance extensions and we have to write off a large amount of revenue.

What happens next?

We are already in the process of establishing a new reseller for our products in the short term. We will inform you here as soon as sales are possible again. In the initial period, we will create the licenses manually, so there may be minor delays, especially at weekends.

After that, we will gradually push ahead with automatic license creation and integration into Lights-Out.

Please stay with us during this changeover phase.

Update January 30, 2025

We are now working with the English company Paddle. The purchase of a new license is already possible, the purchase of maintenance and support currently still requires an email to orders@green-it-software.com.

In both cases, the licenses are currently issued manually. We are working at full speed on the complete and automatic implementation with Paddle.

Update February 8, 2025

The automatic license creation is set up. After a purchase, you should receive the license file by email within a few minutes. The purchase of maintenance and support currently still requires an email to orders@green-it-software.com. We will then send a new order link via email.

At the end of next week, the update to Lights-Out 3.9 will include the new order links in the console.

Update February 17, 2025

Lights-Out 3.9 with integration of Paddle has been released. More information in a separate blog post here.
This completes the transition from Digital River to Paddle.